CONTACT US

Contact Us South Cluture

We’re here to assist you with all your questions, orders, and support needs. Our team is committed to ensuring you have a smooth and satisfying shopping experience.

Enquiry and Customer Support

Email care.southcluture@gmail.com
Phone +91 99091 18333

Customer Service Hours

Monday to Friday 9:00 AM to 6:00 PM
Saturday 9:00 AM to 4:00 PM
Sunday Closed

Warehouse Address

South Cluture
2057, Fabrizo Market, New Amorina Market, Ring Road,  Surat (395010) , Gujarat, India

Frequently Asked Questions FAQs

Why haven’t I received my order yet

Delivery timelines may vary depending on your location and the product ordered.
Please check the estimated delivery date mentioned at checkout.
Delays can occur due to courier issues, holidays, or unforeseen circumstances.
If your order is overdue, contact us at care.southcluture@gmail.com for assistance.

What is the difference between shipping and delivery

Shipping refers to when your order leaves our warehouse. You’ll receive an email or SMS with your tracking link once it’s dispatched.
Delivery means the order has reached your address and has been handed over to you.

Are there any shipping charges

Domestic Shipping (India) All Over India Free Shipping

What should I do if my package is open or damaged at the time of delivery?

If you receive a package that appears open, tampered with, or damaged, please do not accept it.
Contact us immediately by email or phone, and our support team will help resolve the issue promptly.

Which courier services do you use

Domestic Deliveries (India) Delhivery, Shipxpost, and India Post