PRIVACY POLICY
Privacy Policy South Cluture
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from southcluture.com the Site.
Personal Information We Collect
Payment Security
We use PayU Money as our payment gateway to process customer payments. It is SSL secured and fully compliant with data security standards.
Customers enter their credit card, debit card, or net-banking details only on the PayU Money payment page.
South Cluture does not store or have access to any card or banking details.
Device Information
When you visit the Site, we automatically collect certain information about your device, including:
Web browser, IP address, and time zone
Cookies installed on your device
Pages or products viewed
Websites or search terms that referred you to the Site
Interaction data such as clicks and page navigation
We collect Device Information through:
Cookies Small data files placed on your device. For details and to disable cookies, visit www.allaboutcookies.org
Log files Track actions occurring on the Site and record IP address, browser type, ISP, referring/exit pages, and timestamps.
Web beacons, tags, pixels Electronic files used to record information about browsing behavior.
Third party analytics Tools such as Google Analytics and Meta Pixel to understand user interactions and improve performance.
Order Information
When you make or attempt to make a purchase, we collect
Full name
Billing and shipping address
Payment information (processed securely by the payment gateway)
Email address
Phone number
Additional Data
Information gathered through customer-service interactions
Marketing data obtained only from verified sources and used with proper consent
“Personal Information” includes Device Information and Order Information.
How We Use Your Personal Information
We use the information we collect to
Process payments and fulfill orders
Arrange shipping and provide tracking details
Send order confirmations and invoices
Communicate with customers about orders or inquiries
Screen for potential fraud or suspicious activity
Send promotional updates only if you have opted in
Improve the Site and our customer experience
Sharing Your Personal Information
We share information only with trusted service providers
Shopify or other e commerce platform providers for website operations
Google Analytics for visitor analytics
Payment gateways such as PayU Money and PhonePe for payment processing
Shipping partners including Delhivery, Shipxpost, and India Post for order delivery
We may disclose information if required by law or to protect our rights.
Behavioural Advertising
We may use your information for interest-based advertising to show relevant products on platforms such as Google Ads or Facebook Ads.
You can opt out through the following links
Google Ads Settings
Facebook Ads Settings
Bing Ads Opt Out
Digital Advertising Alliance
Do Not Track
We do not alter our data-collection practices in response to browser Do Not Track signals.
Your Rights
If you wish to access, correct, update, or delete your personal information, or withdraw consent, contact us at care.southcluture@gmail.com
Your data will be processed and stored in India and may be transferred to service partners in other countries in compliance with data protection laws.
Data Retention
We retain your order information for record-keeping purposes unless and until you request deletion.
Minors
Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.
Policy Updates
We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Updates will appear on this page with a revised effective date.
Contact Us
For questions or concerns about this Privacy Policy, contact
Email care.southcluture@gmail.com
Phone +91 99091 18333
Address 2057, Fabrizo Market, New Amorina Market, Ring Road, Surat (395010) , Gujarat, India